SERVICES

for founders, creatives, and small businesses

Think of me as your outsourced marketing or business ops manager — providing direction, structure, and execution support so you can focus on growing your business. I help you stay consistent, strategic, and results-driven — without the need to hire a full-time team.

Whether you need a fully integrated approach that combines both, or prefer support in one area, there are flexible solutions to fit your needs.

Need something specific? I offer customizable, à la carte services—whether it’s refining customer experience, planning events, or optimizing operations and marketing. We can tailor a solution that aligns with your needs and boosts your bottom line.

Supporting businesses Canada-wide.

Running a business can feel like you’re running a neverending marathon and if you're constantly putting out fires, drowning in to-dos, or saying “I’ll fix that later” (but never do), it might be time for some operations help. 

I can help clean up the chaos, streamline your systems + processes, manage projects from start to finish, improve workflows, and make sure your business runs smoother behind the scenes, so you can truly BASK in your business, your wins and freedom.

Business Operations

  • Streamline your systems by organizing files, drives, optimizing workflows, and setting up processes to boost productivity

  • Efficiently manage your inbox – sorting, flagging, compartmentalizing or drafting responses.

  • Build clear, step-by-step procedures tailored to your business so your team can work consistently and efficiently.

  • From small tasks to multi-step workflows, stay organized and on top of project progress and deadlines

  • Organize your projects, tasks and time in consideration of business priorities and goals

  • Keep projects and admin work moving forward by structuring reminders and managing priorities to ensure deadlines are met

  • Seamlessly manage client communications, follow-ups, and meeting coordination to maintain strong relationships

  • Provide guidance with clear options and impacts, cost-benefit analysis, and insights to help you make informed business decisions

  • Develop a high-level marketing calendar and campaign roadmap that aligns with your business goals, ensuring strategic execution and consistency

  • Define platform-specific monthly and weekly content themes + brand key messages that align with your business goals, seasonal campaigns, and customer journey. I map out what topics to focus on, when to share them, and how they support your overall strategy — so whether you're managing your content in-house or working with content creator, everyone has a clear roadmap to follow.

    (Content creation + social posting not included.)

  • Oversee and optimize marketing campaigns across social media, email, traditional and .com channels ensuring cohesive messaging and brand alignment

  • Partner with your web developer to organize your site and streamline the guest journey, ensuring smooth navigation and strategic updates that drive higher conversions.

  • Identify and manage influencer partnership, handle outreach and contracts, and oversee brand collaborations

  • Analyze competitors, track industry trends, and uncover new opportunities to refine your positioning

  • Monitor campaign metrics, provide insights, and adjust strategies to continuously improve results

I act as your marketing manager, helping you build and execute a marketing strategy that drives true results. From Core, In-Depth, or Comprehensive support, I’ll ensure your marketing efforts are aligned with your business goals. 

(Note: I don’t create content, but I provide the strategy, planning, resourcing and structure to maximize your marketing impact.)

Marketing Management

Choose Your Path

• Operations Support

• Marketing Support

• Full Spectrum Support (Ops & Marketing)

• Custom Package

Choose Your Level of Support

With flexible commitment options, packages below run on a 3-month basis for impact and consistency with focus on any of the above business operations or marketing management support.

Alternatively, we can also make a tailored monthly a la carte plan that best fit your needs! All services include a set number of meeting and contracted hours, along with unlimited text and email support.

1. Light – On-Demand Support

Occasional help with key tasks from workflow organization, basic operational and marketing support.

    • Task Execution & Backend Support

    • Inbox & Calendar Management

    • File & Drive Organization

    • CRM Updates & Inbox Sorting

    • Internal Task Follow-Up & Admin Cleanup

    • Weekly Ops Check-Ins & Status Updates

    • Marketing Calendar Setup

    • Competitor & Market Scan

    • Content Theme & Guidance

    • Social Media Planning Support (non-posting)

    • One-Off Campaign or Promo Setup

    • Website Messaging & Copy Touch-Ups

    • Weekly Marketing Check-Ins & Status Updates

  • Everything from On-Demand support and:

    • Project & Deadline Management

    • Team Oversight & Communication

    • Workflow Implementation & Maintenance

    • SOP Creation & Documentation

    • Tool & Tech Stack Setup & Maintenance

    • Client Experience Support & Coordination

    • Process Refinement & Light Automation Setup

  • Everything from On-Demand support:

    • Campaign Coordination & Task Management

    • Multi-Channel Campaign Setup & Monitoring

    • Brand Messaging Support & Consistency

    • Influencer/Partner Research & Outreach

    • Website & User Experience Enhancements

    • Performance Tracking & Basic Reporting

    • Marketing Resource Coordination (freelancers, vendors)

Focused assistance on refining marketing strategies, streamlining operations, and managing projects to help your business scale

2. Medium – Hybrid support

    • Workflow Audits & Strategic Refinement

    • Daily Operations Execution & Delegation

    • Launch Planning & Backend Execution

    • Strategic Thought Partner & CEO-Level Decision Support

    • Big-Picture Planning (Monthly or Quarterly)

    • Team Hiring, Onboarding & Offboarding Support

    • Comprehensive Client Experience Workflow Management

    • End-to-End Campaign Strategy & Oversight

    • High-Level Marketing Calendar & Roadmap Creation

    • Multi-Channel Campaign Management (social, email, ecom, partnerships)

    • Influencer & Ambassador Program Management

    • Full Funnel Oversight

    • Competitor & Market Insights with Recommendations

    • Ongoing Campaign Tracking, Analysis & Optimization

    • Strategic Marketing Thought Partnership

Full-service management of marketing and operations, from strategy development to daily execution, ensuring smooth and efficient growth

3. Full Partner Support

Let's get started

Signature Packages

Vision to Launch Package

Starting a business can feel overwhelming with so many moving pieces — from legal setup and financial systems to marketing and growth. I get it, I’ve been there and been in the weeds with other business owners. And that’s where I step in as your Operations & Marketing Partner. I act as The Navigator — flagging what you need, giving you resources, and connecting you with trusted experts when it goes beyond DIY. My role is to make sure nothing falls through the cracks, so you’re set up with clarity, structure, and confidence from day one.

  • Establish your business foundation
     → From business registration, CRA accounts, to permits and securing legal documents

  • Set up simple financial & admin tools
     → From creating a starter budget and expense tracking, to accounting and bank setups

  • Build workflows and processes that make your business run smoothly
     → From custom SOPs and client onboarding checklists to file organization systems

  • Craft a marketing launch plan that leaves a strong first impression
    → From social and website optimization to campaign starter plans and email platform setups

  • Provide resources, templates, and referrals to vetted pros
     → I’ll connect you with trusted accountants, bookkeepers, lawyers, or designers when specialized expertise is needed — and make sure you’re prepared before you meet them.

  • Stay with you through launch — and into the first few months
     → I don’t just hand you a plan and leave. I guide your countdown-to-launch, review analytics, and help you adjust strategy so your business starts strong and builds momentum

TIERED PACKAGES

  • Foundations to get started .

    Get the core systems and clarity in place so your business is set up right from day one.

    • Business setup & compliance guidance (registration, CRA, permits, sourcing legal/accounting partners)

    • Startup budget & financial tools (expense tracker + accounting software setup with your accountant)

    • Simple operations workflows + onboarding systems

    • File organization system + weekly operations playbook

    • Marketing basics: messaging clarity, starter templates, social profile setup guidance, and 30-day content starter plan (no content creation)

    • Market research snapshot

  • For founders ready to go deeper into systems + marketing without full team/HR buildout.


    Includes everything in Essentials, plus:

    • Operation workflows and starter SOPs (recurring tasks, client onboarding, service delivery, admin handoff)

    • File + system integrations

    • Website/landing page audit + structure recommendations

    • Marketing expansion: 45-day campaign calendar, content buckets, and engagement strategy

    • Email marketing starter: platform setup + 1 welcome email template

    • Bonus: 30-day post-launch partner

  • For founders who want full end-to-end support through launch and beyond.

    Includes everything in Elevate, plus:

    • Custom SOP development for recurring processes

    • HR starter systems

    • Website/landing page audit & structure setup for consistency across all touchpoints

    • Email marketing setup + full welcome sequence

    • Extended marketing campaign planning (60 days mapped out)

    • Brand consistency check across all platforms

    • Bonus: 60-day post launch partner

Book a Discovery Call

Contact Me

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